Template — business details and legal review are required before publication as a final policy.
Free consultation
The initial consultation is free and has no payment to refund.
Paid services
Template: before taking payment, publish service-specific cancellation terms, refundable and non-refundable components, timing, process and applicable consumer rights.
Third-party fees
Institution, testing, visa and other third-party charges are subject to the provider’s own policies. Explain these charges before a student commits.
Request process
Template: supply a verified refund contact and response timeframe. Do not take paid orders until this policy and the service agreement are finalised.